Did you confirm (with filter logs) that the notification action is using the correct Outbound Mailbox Config?
Did you change the Mailbox config in the last 60 minutes? Did you restart the email engine after the Mailbox config change? (Sometimes it is needed, but it should not be required. Bugs abound in the caching of config stuff in the Email Engine.) -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On 11/22/06, Olaide Awofisayo <[EMAIL PROTECTED]> wrote:
** Hello all, I am have problems with the default header and footer template. The templates have been attached on template form and the logos are attached on the attachment form. i have configure the outgoing mailbox to use the header and footer templates as default. When i receive any email with text content template the header and footer do not display but it displays the logos for ordinary filter notification text. Can anyone help? Olaide Awofisayo Remedy Consultant TuringSMI 200 Brook Drive, Green Park Reading, Bershire UK RG2 6UB Mobile: +44 (0) 780 911 9351 Web Site: www.turingsmi.com eMail: [EMAIL PROTECTED] Email Disclaimer This email has been sent from the TuringSMI Group This message is subject to and does not create or vary any contractual relationship between TuringSMI, SMI Technologies, SMI Telco, its subsidiaries or affiliates and you. Internet communications are not secure and therefore the TuringSMI Group does not accept any legal responsibility for the contents of this message. Any views or opinions expressed are those of the author. This message is intended for the addressee(s) only and its contents and any attached files are strictly confidential. If you have received it in error, please contact the sender on the number above. __20060125_______________________This posting was submitted with HTML in it___
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