I just knew this forum had a bunch of really Remedy savy people.  I have
only been doing this 6mo.  So I have a lot of stupid questions I am going to
ask.  I need to take the admin 3 class and that will be next yr.

Thanks for all your knowledge

Katherine


On 11/22/06, Lori Gumbiner <[EMAIL PROTECTED]> wrote:

**
Hiya!

Since we're reminiscing....

I still have my first User's Guide -  Action Request System 1.2 for
Windows, dated 1994.
It is a lovely little black spiral-bound volume; has a place of honor on
my reference shelf; and is a constant reminder of how far we have come.


*Lori

*************************************
Lori Gumbiner
IT Systems Architecture - Process Automation Initiatives
Walgreens Co.
847.914.5796


  *Misi Mladoniczky <[EMAIL PROTECTED]>*
Sent by: "Action Request System discussion list(ARSList)" <
[email protected]>

11/22/2006 12:02 AM   Please respond to
[email protected]

   To
[email protected]  cc
  Subject
Re: OT: Found a copy of Remedy AR User 2.1 Manual Online dated January
1996




Hi,

I have a Windows User Tool floppy labeled version 1.0.x (I think). I do
not travel with it though, so I can not tell you exactly at this moment. I
got it from a customer, as I started working with version 1.3 myself.

The limitations in the old days was the Admin-tool and Server. When doing
an Admin class (I was certified for version the 2.1 admin class), you did
not want to have two machines for each student, so you got a
Unix-Workstation that could run everything. You allways got problems with
your back after a class, after carrying those 35-kilo Sun Monitors...

My first User-class was on version 2.0, and the students had Windows PCs
that connected to the "small" Solaris-box I had brought with me.

       Best Regards - Misi, RRR AB, http://www.rrr.se

> Hey, Guys and Gals:
>
> This is quite random.  I was searching Google for something and found
> this site that has a PDF of a Remedy AR User Manual from Jan 1996.  Just
> found it.  It's Action Request System User's Guide For Windows 2.1.  I
> am confident that this is the first Remedy User Tool on the Windows
> platform.  I had taken the Remedy User and Remedy Admin 2.x class in
> December 1995.  Both classes were on a Unix client.  Remedy on a Windows
> NT Server platform was talked about, but not yet created.
>
> How old is it, you ask:
> It was so old that the requirements had to mention "A mouse".
> Joe User is referred to as "Joseph User".
> A form was only known as a schema.
> The Results List was referred to as a Query List
> The Query List didn't have columns.
> Entries were still referred to as "Action Requests", hence the name.
>
> The System requirements for Remedy AR User for Windows is:
>
> The User Tool and Notification Tool for Windows run on any IBM PC or
> compatible running MS-DOS 3.3 or higher and Microsoft Windows 3.1 or
> Windows for WorkGroups 3.11 with the following minimum configuration:
> * At least 8MB RAM.
> * At least 4MB of hard disk space available for the AR System software.
> * A mouse. While a mouse is not required for the AR System, it is a
> convenient tool to use when interacting with the AR System.
> * A monitor with a minimum screen resolution of 600 x 800 (SVGA).
> * Any of the network adapter cards needed by the networking software.
> * One of the following networking stacks:
> * Windows Sockets certified on one of the following:
> - Chameleon NFS by NetManage.
> - LAN WorkPlace by Novell.
> - Pathway by Wollongong.
> - PC-NFS by SunSelect.
> - PC/TCP by FTP.
> - Super TCP/NFS by Frontier.
> - TCP/IP by Microsoft.
> - Reflection Network Series 4.0 by Walker Richer & Quinn.
> See either the Release Notes that came with this product or Appendix B
> for
> specific information about network stacks.
>
>
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