I found it (and others) at
http://www.bmc.com/support/hou_Support_ProdVersion/0,3648,19097_19695_138636_0,00.html
-ivan-
Pam Hollis wrote:
Could someone send me that document I can't find it on the Remedy's site.
-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of Tony Worthington
Sent: Wednesday, November 22, 2006 7:21 AM
To: [email protected]
Subject: Re: ITSM7 notifications
Well look at that... thanks Jarl.
I have that doc but I didn't notice the notification section. My
apologies to the list. Are pages 36/37 the only notification information?
Too bad it's another version of templates though -- and not "AR" versions
of them... i.e. you can't specify HTML or whether or not shortcuts get
attached. I'm figuring I'll still have to modify the notify filters to
use HTML or drop the shortcuts.
Wonder why there's one lone localized French notification... :-)
--
Ivan Runions
Information Technologies
University of Calgary
Calgary Alberta Canada
(403) 220-4437
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