Hi Listers,
We have found that our support staff can't modify a Change Task without a Change fixed or floating license. We had always been under the impression that you only needed a Change fixed or floating license for modifying the actual Change, not the Tasks within. Are any of you able to confirm or deny this for us? System: ARS 6.3, patch 16 HPD, Change, SLA, Asset - all 6.0 Win 2003 server with a SQL db Susan Bentley Service Management Analyst ICT Services East Sussex County Council This message is intended for the use of the addressee only and may contain confidential or privileged information. If you have received it in error please notify the sender and destroy it. You may not use it or copy it to anyone else. E-mail is not a secure communications medium. Please be aware of this when replying. Although East Sussex County Council has taken steps to ensure that this e-mail and any attachments are virus free, we can take no responsibility if a virus is actually present and you are advised to ensure that the appropriate checks are made. You can visit our website at <http://www.eastsussex.gov.uk/> _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
