Susan,

I'm afraid it isn't dependent on which type of record, but how you have the 
licensing set up.  In general, You must have a write license of some sort to 
modify any record.
The only exception is if you are using the server setting 'Submitter mode 
locked'.
In which case, the 'Submitter' of a record can modify their record with only a 
Read license.
FYI:  This also disallows you from changing the value in the Submitter field.

Mark Blankenship





"Susan Bentley" <[EMAIL PROTECTED]> wrote in message news: <[EMAIL 
PROTECTED]>...

Hi Listers,


We have found that our support staff can't modify a Change Task without

a Change fixed or floating license. We had always been under the

impression that you only needed a Change fixed or floating license for

modifying the actual Change, not the Tasks within. Are any of you able

to confirm or deny this for us?


System:

ARS 6.3, patch 16

HPD, Change, SLA, Asset - all 6.0

Win 2003 server with a SQL db


Susan Bentley

Service Management Analyst

ICT Services

East Sussex County Council










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