Hi Rick,

Problem has been solved. This was due to different site name used for
licenses.

Thanks & Regards,
Tarun

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of McCabe, Richard A. (CMS/CTR)
Sent: Monday, November 27, 2006 6:11 PM
To: [email protected]
Subject: Re: Regarding Licenses ???

Make sure the site and host id are the same as the AR Server license. If the
site name is not the same AR Server will not recognize the licenses.

Rick


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Tarun Kumar SHARMA
Sent: Monday, November 27, 2006 2:21 AM
To: [email protected]
Subject: Regarding Licenses ???

Hello,

We have added some temp floating licenses(say 5) by admin console
(File->Licenses->Add/Remove Licenses). These licenses are also reflecting in
arsystem.lic file. But while seeing through admin console
File-> Server Information->Licenses:
Floating write licenses, it is not showing any update about new licenses.
Before adding new, there were 10 floating. After adding it showing only 10,
not 15. We have already re-started the AR System and also tried by deleting
.multilicense file and then started AR System again. But it is not showing
any update on new 5 licenses in Sever
Information->Licenses: Floating write licenses.

Is there any specific reason why this is not showing here though the
licenses are added correctly  or Is it due to temp licenses(valid only for
next 1 month) ? Please share.


Regards,
Tarun

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