I thought so.. Was absolute with that licensing issue ?  thanks.

On 12/6/06, Rick cook <[EMAIL PROTECTED]> wrote:

** Absolutely there would be a few gotchas, Pat.  For instance, with ITSM
7, you have to have the app. licenses in place before you install the apps.
I wouldn't take either path without a thorough review of the release notes
and installation guides, and having Support bless my approach prior to
implementation.

*Rick*
------------------------------
*From:* Action Request System discussion list(ARSList) [mailto:
[EMAIL PROTECTED] *On Behalf Of *patrick zandi
*Sent:* Wednesday, December 06, 2006 9:38 AM
*To:* [email protected]
*Subject:* Re: best method for migration


 ** I have a quick question: If you follow this method,
ARS 5.12 ~~> ARS 6.01 ~~> ARS 6.3 ~~> ARS 7.0
After each upgrade check applications, to see if they are working
correctly.. etc.
Then just upgrade to the next one in a Row.
Would there be any Gotcha's with " Licensing "
or if you had the ARS 7.0 and you just pushed from ARS 5.12 ~~> 7 then
installed the licenses..

Recommendations ?


On 12/6/06, Rick cook <[EMAIL PROTECTED]> wrote:
>
> ** I don't think they need that for just an ARS upgrade, Roger.  For
> ITSM, I would agree totally.
>
> Stephen, I think either of your scenarios would probably be ok, but
> would think it safer to do the upgrade first on your non-production box (
> i.e. option A), where you can do it multiple times if necessary before
> making it go live.  Work out the glitches and gremlins someplace where the
> users aren't impacted.
>
> I would pay careful attention to the version/patch level of ARS 7 as
> well.  I know that many have reported problems with 7.0.1.
>
> *Rick*
> ------------------------------
> *From:* Action Request System discussion list(ARSList) [mailto:
> [EMAIL PROTECTED] *On Behalf Of *Roger Justice
> *Sent:* Wednesday, December 06, 2006 8:55 AM
> *To:* [email protected]
> *Subject:* Re: best method for migration
>
>
>  **  If you are a Partner go throught the 7.X Installation and
> Configuration Class. If you are a Customer it is highly recommended to
> engage a Partner to do an in place Upgrade. There are many gotchas.
>
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> To: [email protected]
> Sent: Tue, 5 Dec 2006 11:46 AM
> Subject: best method for migration
>
> All,
>
> I'm looking to install a new set of servers, in the midst of this we
> are undertaking an ARS upgrade too (fun!) but what I want to know is
> what is the fastest way to get the DB copied from old DB server to new
> DB server should I do:
>
> a) install ars 6.3, copy the db across from old server to new at db
> level, then upgrade to 7.0
> b) install 7.0, copy db across
>
> Which would be best? and are there any gotchas.
>
> Current platform:
>
> Oracle 9.2
> Solaris 9
> ARS 6.3 patch 18
>
> New platform:
>
> Oracle 10gR2
> Solaris 9
> ARS 7.0.1
>
> Comments and suggestions greatfully recieved.
>
> Thanks
> Stephen
>
>
> 
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