OK, I will give this a shot out of hours when I know no-one is logged on. We have many people using it with no issues though. Cheers, Gary
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe DeSouza Sent: 13 December 2006 16:03 To: [email protected] Subject: Re: Error whilst accessing a Remedy application via IE ** Have you tried to reload (not reinstall) the mid-tier? Joe D'Souza Remedy Developer / Consultant, BearingPoint, Virginia. ----- Original Message ---- From: "Chapman, Gary" <[EMAIL PROTECTED]> To: [email protected] Sent: Wednesday, December 13, 2006 10:45:59 AM Subject: Re: Error whilst accessing a Remedy application via IE ** Apparently they have many different versions ranging from 5.5 up to 7. The message is received by all who have tried. Cheers, Gary ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe DeSouza Sent: 13 December 2006 15:37 To: [email protected] Subject: Re: Error whilst accessing a Remedy application via IE ** What version of the explorer is this person using? It probably is something with the java runtime env that IE uses on his computer.. Joe D'Souza Remedy Developer / Consultant, BearingPoint, Virginia. ----- Original Message ---- From: "Chapman, Gary" <[EMAIL PROTECTED]> To: [email protected] Sent: Wednesday, December 13, 2006 10:25:51 AM Subject: Error whilst accessing a Remedy application via IE ** Hello good people of the ARlist, I wonder if anyone could possibly assist me. We currently have an issue whereby one of our customers using our bespoke remedy application via the Mid-tier is receiving an error message while going about their usual tasks. The error message they receive is: - "A script on this page is causing Internet Explorer to run slowly. If it continues to run, your computer may become unresponsive. Do you want to abort the script?" Apparently this happens when they hit the back button amongst other things. I have found a KB entry on the Microsoft Support site (http://support.microsoft.com/kb/175500 <http://support.microsoft.com/kb/175500> ) and got our customers IT department to follow the instructions but that did not help. I'm unable to recreate this issue and am sure it is a problem with network set-up at our customers end but would love to be able to point them in the right direction. Has anyone had this issue before and how did you resolve it? Some details: - Windows 2000 ARSystem 5.1.2 Mid-tier Version 5.01.02 patch 1303 Oracle 9i Our customer says they are using many versions of IE ranging from 5.5 up to 7 Thanks in advance, Gary. Regards, Gary Chapman Application Support T +44(0)1908 696000 D +44(0)1908 257446 F +44(0)1908 692791 E [EMAIL PROTECTED] W http://www.imserv.invensys.com <http://www.imserv.invensys.com/> IMServ Europe Ltd Scorpio Rockingham Drive Linford Wood Milton Keynes MK14 6LY Registered in England and Wales No.2749624 Registered Address: Invensys Portland House Stag Place London SW1E 5BF Disclaimer Notice This message/attachment(s) are CONFIDENTIAL and may contain LEGALLY PRIVILEGED information. If this message/attachment(s) were not intended for you please contact the sender IMMEDIATELY and delete this message/attachment(s) from your computer. You must not copy, forward or disclose the contents of this message/attachment(s) to any other person. The views/opinions in this message are solely of the author and do not necessarily represent those of the company. Please check this message/attachment(s) for the presence of viruses. No liability for any damage caused by any virus transmitted by this message/attachment(s) is accepted by the company. __20060125_______________________This posting was submitted with HTML in it___ ________________________________ Need a quick answer? Get one in minutes from people who know. Ask your question on Yahoo! Answers <http://answers.yahoo.com/;_ylc=X3oDMTFvbGNhMGE3BF9TAzM5NjU0NTEwOARfcwMz OTY1NDUxMDMEc2VjA21haWxfdGFnbGluZQRzbGsDbWFpbF90YWcx> . __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ ________________________________ Want to start your own business? Learn how on Yahoo! Small Business. <http://us.rd.yahoo.com/evt=41244/*http://smallbusiness.yahoo.com/r-inde x> __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
