Peter
Is your application ("We have setup a .NET API script") an ASP.NET
application? I am not too sure I understand your application
configuration.
In any case, when your application runs - is it able to talk to other
server? Looks like, it is able to talk to AR Server on localhost but not
an AR Server running elsewhere on the network. Is that right? Or, are
you saying, your logic works OK if it were a standalone app (Vs a web
app).
Any way, this is what I would suggest trying -
- ensure .NET API code is sitting in an ASP.NET application;
- The web server hosting this app, has the .NET API installed (as
described in the .NET API readme)
- Now, from the web browser from any box, open your application
pages & invoke requests.
- When you do this, the server-side logic in your ASP.NET app,
should invoke your AR .NET API calls. At this point, if your code is
able to login into an AR Server (let it be on same machine or else where
on your network), then it should be able to do rest of the job (reading
data or pushing data or whatever). If it is able to reach some server
but not other - I would verify if server in question is running or not;
server machine is visible to your .NET API client app or not; or, verify
if you're able to run other AR client programs (like User Tool etc) and
connect to such server(s).
Regards
Appajee Papolu
________________________________
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Lammey, Peter A.
Sent: Thursday, December 14, 2006 7:57 AM
To: [email protected]
Subject: Remedy .NET API Not connecting and pushing data to Remedy
We have setup a .NET API script that will pull data from Remedy and is
intended to push the data to Remedy.
However, it seems that the .NET API will only push the data to Remedy if
the script is run from the code or from localhost.
It will not push the data if it is run from the website on a user's
client.
What code is needed in a .NET API to allow it to push the data to Remedy
when it is not run from a localhost?
We are on ARS 6.3 patch 16
Our .NET API runs on Windows 2003 SP1
Visual Studio 2005 Ver 8.0.50727.42
ASP.NET Version 2.0.50727
BMC.ARSystem.dll 7.0.2391.24945
Any help you can provide is appreciated.
Thanks
Peter Lammey
ESPN MIT Technical Services & Applications Management
860-766-4761
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