Tarun,

If you do not include the mandatory fields, you will get an error on the 
interface itself to that effect that required fields without a default cannot 
be set to NULL. So it can't be that Ilya is facing that problem.

Ilya,

What is your setup like? I'm wondering if you have a 'shared' database, with 
this filter being corrupted using an IP to resolve the server while doing the 
Push Fields so it works from one server but not another? Its just a wild 
guess.. Open the filter and see what server name you see on the Push Fields 
action..
 
Joe



----- Original Message ----
From: Tarun Kumar SHARMA <[EMAIL PROTECTED]>
To: [email protected]
Sent: Monday, December 18, 2006 5:37:32 AM
Subject: Re: Push fields failing


Hello Ilya,

Are you including all mandatory fields (e.g. Submitter etc) while creating an 
entry in form B by Push action with condition 1=0 ?

Regards,
Tarun 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Ilya Romaine
Sent: Monday, December 18, 2006 3:47 PM
To: [email protected]
Subject: Push fields failing

Hello

We have a form (FORM A) where workflow fires on submit of a record, this 
creates a record in another form (FORM B). There is no Run If Qualification on 
the filter which creates the record in FORM B, and the Push Field If is 0=1, 
create new entry if no matches, so a record should get created on every 
submission of FORM A.

However some records submitted into FORM A do not create a FORM B, there are 
not messages in the error logs and I can't find anything in the Filter/API/SQL 
logs.

Remedy have said it could be something to do with nextid and arschema getting 
locked. FORM A is busy (5000 per day), but not so busy IMO that we should 
experience problems with nextid and arschema.

Has anyone had a similar issue, or does anyone have any ideas?

Cheers

Ilya

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