Roy,
When you added the fields did you specify unique field IDs for each one?
On CMDB 1.1 P3:
If you add a field to a class then the database name and label on the BMC
join form of any fields in regular classes below it with the same field id
will be changed. The fields themselves in the regular forms are not,
however, touched. The class manager then shows the two fields with the same
ID in the metadata but you can't correct this with just the class manager or
cmdbdriver.
The modification you see seems to be in the other direction (system changes
affecting a higher class) which I haven't seen before.
Cheers
Peter
Ashcraft, Roy W. writes:
I've been fighting the CMDB for weeks now. The latest problem has just
frustrated me into not being able to think clearly.
Platform:
Win 2k3 Server, ARS 7.0.00
ITSM 6, CMDB 1.1
The customer wanted several fields added to all asset forms. Added these
through the class manager, all went well. In addition, the customer
wanted 2 additional fields on all system forms (computer system,
database system, etc.), added these through the class manager.
When I went to the asset forms to add these fields and make them visible
for data input, I discovered that the CMDB class manager had updated two
of the previously created fields on asset base with the name/label of
the fields that I attempted to add to the system class.
What I need to do now, is return the fields added to the asset base
class to what they were prior to this and someone add the 2 new fields
to the system class.
Has anyone run into a similar situation? Does anyone know how to fix
this without "restoring a prior database backup". The "backup the
database prior to any change to the CMDB class manager" will not be a
long-term viable option as you can not always block production data for
any length of time and will lose data updates when restoring to a
previous point. Wouldn't be bad if the CMDB updates were quick, but I've
seen them take from 10 minutes to 7 hours to complete.
Thanks,
Roy
Roy Ashcraft
Systems Analyst
SAIC
[EMAIL PROTECTED]
(402) 293-5218
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers
Are"
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers
Are"
