If it's running every 3 seconds, isn't that likely an Active link running on that interval? Find and deal with that.
Rick On May 8, 2015 2:05 PM, "Misi Mladoniczky" <m...@rrr.se> wrote: > Hi, > > It seems very bad from a floating license perspective. > > It also seems bad from a performance perspective to keep running a refresh > every 3 seconds... > > It would be interesting to create workflow to disable this auto refresh > when > the form is not the topmost form. > > It seems better if the worklog was refreshed when a change occurs rather > than > every three seconds. The only problem is if someone else adds worklog > entries > to the ticket you are viewing. > > Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) > > Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13): > * RRR|License - Not enough Remedy licenses? Save money by optimizing. > * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. > Find these products, and many free tools and utilities, at http://rrr.se. > > > Hi List, > > > > I began to work on upgrading system to remedy 8 and found on our > development > > environment that that after user opened the Change or Incident screen, > system > > began to run the auto-refresh on certain table fields every 3 seconds. > The > > Change screen refreshes the approval table, HPD refreshes the work log. > > > > After user goes back to the Home (overview console) after “visiting” the > > Change and Incident tickets, the corresponding active links keep running > even > > though there are no Incident and Change forms on the screen. > > > > Advantage: licenses would never get expired so information on the screen > stays > > forever. > > Problems: > > > > 1. The user and applications licenses would never be released > after 1-2 > > hours as it was working on remedy 7.5 and previous versions. > > Is this by design? But it means that companies would have to purchase > much > > more licenses for 8.x than it required for previous remedy versions. > > > > > > 2. I would think that there is an unreasonable load on the system. > > > > Any recommendations. I have the latest version 8.1.02 that supposed to > fix all > > license issues, but seems didn’t. > > > > > > Regards, > > Mike > > > > > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > "Where the Answers Are, and have been for 20 years" > > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
