Remedy has no bindings to the tables accessed using view forms, as far as transactions occur, unless they originate from Remedy, in which case filters will work for your needs.
The most common approach is to have a modified time column in the view form, the run an escalation that checks for updates based on that time value. Some other approaches that come to mind: - use the db to monitor for transactions; if a transaction is caught, use an api to trigger the workflow within Remedy Axton Grams On 12/19/06, Smith, Ron <[EMAIL PROTECTED]> wrote:
** I want to know if there is a way to detect that a new INSERT or UPDATE has occurred in the Database Table that a View form is connected to. It can be done with an escalation, but would like to have it be real time. Any information or documentation anyone might have on this would be appreciated. Thanks <[email protected]> *Ron Smith* *Web/Remedy System Developer* *Providence Health System* [EMAIL PROTECTED] *503-216-7866*** DISCLAIMER: This message is intended for the sole use of the addressee, and may contain information that is privileged, confidential and exempt from disclosure under applicable law. If you are not the addressee you are hereby notified that you may not use, copy, disclose, or distribute to anyone the message or any information contained in the message. If you have received this message in error, please immediately advise the sender by reply email and delete this message. __20060125_______________________This posting was submitted with HTML in it___
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