Yes - it is doable. Kinetic Survey has that feature built into it.
(Kinetic Survey is built on Remedy ARS)
Here is a link to a picture of a sample email approval -- http://
www.kineticdata.com/arslist/SampleApproval.JPG
Here is a link to survey http://www.kineticdata.com/products/survey
-John
John David Sundberg
235 East 6th Street, Suite 400B
St. Paul, MN 55101
(651) 556-0930-work
(651) 247-6766-cell
(651) 695-8577-fax
[EMAIL PROTECTED]
On Dec 19, 2006, at 12:00 PM, Sashi M wrote:
**
Hi,
I need to have voting option (Buttons for Approved / Rejected) while
sending mails from Remedy. Is it possible to have? If yes, can you
please tell how it can be done?
Thanks & Regards,
Sashi
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