Hi Brad,

To achieve this functionality we need to follow below steps:

1. We can achieve this using AIF forms in SRM , which contains design of Login 
form as you required.
2. We need to create manual workflows for this.
3. On AIF form we need to take all these login form fields , and one 'forget 
password button'.
4. On click of this button , we can open another window/ form where we can take 
answers of questions from user who have forgot the password.
5. we can ask him answers or else registered email id, if registered email id 
is correct then we can send automatically generated password to him on his 
registered email id.  
6.Now he can login with dummy password provided on his registered email id and 
then reset it again.



HTH :)  Kindly revert.



"T.E.A.M. = Together Everyone Achieves More!"

Thanks & Regards,
___________
Nilesh Janjire
BMC Remedy Engineer
Vyom Labs Pvt. Ltd. 
BSM Solutions & Services||ITIL Consulting & Training 
E-Mail: nilesh.janj...@vyomlabs.com
Contact:8087749833/9421979437 

"Success with fear of loosing it is Luck ! whereas Success with confidence is 
Achievement !"

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