Thank you, Roger.
Sandra -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Roger Justice Sent: Friday, June 19, 2015 1:21 PM To: [email protected] Subject: Re: CI Question ** application would work for the CI, there is no code concept in the CMDB. The Change with all the details including the Code changes will be related to the Application CI. -----Original Message----- From: Hennigan, Sandra, CTR, DSS, CTR, DSS <[email protected]> To: arslist <[email protected]> Sent: Fri, Jun 19, 2015 12:38 pm Subject: CI Question All, My customer manages multiple programs which are hosted applications. The developers are required to document changes - code, scripts, etc. The customer wants to create a CI for each hosted application, a CRQ for each change, a CI to document to new code/script and relate the changes. The Hosted application will be added as a CI. Each new code/script will be a CI. The question is, which CI form records the hosted application and which CI form records the new script? Example: ITSM is a BMC_PRODUCT CI. There are several rabbit holes we can go down so, truly, your opinion based on experience is welcome. Thank you, Sandra _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
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