Sandra, If you wanted to capture the code changes or the scripts themselves as a CI, you could leverage the Document class within the CMDB and attach the scripts in the Work Info. Just need to build the business process around it.
Sent from my iPhone > On Jun 19, 2015, at 1:36 PM, Hennigan, Sandra, CTR, DSS > <[email protected]> wrote: > > Thank you, Roger. > > > Sandra > > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Roger Justice > Sent: Friday, June 19, 2015 1:21 PM > To: [email protected] > Subject: Re: CI Question > > ** > application would work for the CI, there is no code concept in the CMDB. The > Change with all the details including the Code changes will be related to the > Application CI. > > > -----Original Message----- > From: Hennigan, Sandra, CTR, DSS, CTR, DSS <[email protected]> > To: arslist <[email protected]> > Sent: Fri, Jun 19, 2015 12:38 pm > Subject: CI Question > > > All, > > My customer manages multiple programs which are hosted applications. The > developers are required to document changes - code, scripts, etc. The > customer > wants to create a CI for each hosted application, a CRQ for each change, a CI > to document to new code/script and relate the changes. > > The Hosted application will be added as a CI. > Each new code/script will be a CI. > > The question is, which CI form records the hosted application and which CI > form records the new script? Example: ITSM is a BMC_PRODUCT CI. > > There are several rabbit holes we can go down so, truly, your opinion based > on > experience is welcome. > > Thank you, > > Sandra > > _______________________________________________________________________________ > UNSUBSCRIBE > or access ARSlist Archives at www.arslist.org "Where the Answers Are, and > have > been for 20 years" > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
