HBSS events normally go to the Enterprise console like McAfee, CounterACT, RSA Archer, etc.. The console then communicats to the Remedy system via some plugin (theirs not BMC normally) and injects the ticket. SIEM also would be another example with BEM/SIM / Patrol, etc..
Vendor specific.. Sometimes BMC does have the connector as well.. On Wed, Jun 24, 2015 at 10:43 AM, Stanley Feinstein < st...@projectremedies.com> wrote: > ** > > Hi Team, > > > > Does anyone have a way to generate a Remedy ticket from an HBSS event? Is > that functionality part of HBSS? > > > > Thanks. > > > > Stan > > w. 310-230-1722. > > c. 310-428-5748. > _ARSlist: "Where the Answers Are" and have been for 20 years_ -- Patrick Zandi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
