Was just trying create a ticket.. From scratch and I am picking the categories.
On Fri, Jul 10, 2015, 2:45 PM Tauf Chowdhury <taufc...@gmail.com> wrote: > Just guessing here but do you have those fields populated via a template > or trying to use auto assignment? > > Sent from my iPhone > > > On Jul 10, 2015, at 3:02 PM, Saji Philip <sphili...@gmail.com> wrote: > > > > ** > > Hello ARListers, > > > > I am getting the following error whenever I try to create a ticket in > Smart IT. > > > > You must enter the "Operational Categorization" and "Product > Categorization" before submitting this request (ARERR 1213121) > > > > It is an AR System User error, so I cannot see it nay of the logs. I am > thinking I am missing something in configurations... > > > > Any ideas? > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
