I agree with you. It seems that with ITSM 7 and the DSL, BMC has created a hybrid 'Product Dictionary' and DSL. The DSL should only contain the software that is actually used in the enterprise while the 'Product Dictionary' is a list of normalized values that can be used by discovery tools. From what I have heard this list originates from Marimba, now BMC® Configuration Management.
The problem I have with it, is that when you load the BMC DSL, it basically creates a bunch of Product Category entries for you and they are all Software -> Application -> Third Party -> Product Name If you wanted to create your own Product Category entries for software, you have to either modify what you installed from the DSL and then never upgrade again, since it every upgrade will overwrite your changes, or you live with BMC's 'generic' Product Category entries for Tier 1, 2 and 3. Rgds, Chris _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
