Good Morning Victoria, My company specializes in this area. Please visit http://www.effect-tech.com/products/effective-transport/ , then scroll down to " Deploy Self-Service People Data Management " -or- you can view the BMC Engage Presentation. >> https://communities.bmc.com/community/engage/blog/2015/09/17/bmc-engage-recap
The Presentation was on Day 3 Titled: Best Practices for LDAP Synchronization with BMC Remedy Service Management People Data [https://bmc.g2planet.com/bmcengage2015/public_session_view.php?agenda_session_id=144] Hope this helps :) Scott Buntin Effective Technologies | www.effect-tech.com 925-719-6560 [email protected] On 10/9/2015 7:05:35 AM, Williamson, Victoria (CIV) <[email protected]> wrote: All, Do any of you have documentation, or know how, a Customer Profile can automatically be created, after approving a Request Ticket (related to a creation of a new customer or user), created through Service Management Request (SMR), please let me know. Thanks in advance for any comments or feedback. Very Respectfully, Victoria Williamson Remedy Development Manager 202-514-4759 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
