Hi Victoria, You can create a filter which first creates CTM:LoadPeople record and then modifies that record to push ”VALIDATELOAD” to field ‘z1D Action’ .
_____________________________________________________ Julie Rockwood Los Alamos National Laboratory SAE-3 – Site Infrastructure and Programs Software (505) 667-9846 From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Scott Buntin Sent: Friday, October 09, 2015 8:44 AM To: [email protected] Subject: Re: Automated User Profile Creation ** Good Morning Victoria, My company specializes in this area. Please visit http://www.effect-tech.com/products/effective-transport/ , then scroll down to " Deploy Self-Service People Data Management " -or- you can view the BMC Engage Presentation. >> https://communities.bmc.com/community/engage/blog/2015/09/17/bmc-engage-recap The Presentation was on Day 3 Titled: Best Practices for LDAP Synchronization with BMC Remedy Service Management People Data<https://bmc.g2planet.com/bmcengage2015/public_session_view.php?agenda_session_id=144> Hope this helps :) Scott Buntin Effective Technologies | www.effect-tech.com<http://www.effect-tech.com> 925-719-6560 [email protected]<mailto:[email protected]> On 10/9/2015 7:05:35 AM, Williamson, Victoria (CIV) <[email protected]<mailto:[email protected]>> wrote: All, Do any of you have documentation, or know how, a Customer Profile can automatically be created, after approving a Request Ticket (related to a creation of a new customer or user), created through Service Management Request (SMR), please let me know. Thanks in advance for any comments or feedback. Very Respectfully, Victoria Williamson Remedy Development Manager 202-514-4759 _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

