Disable filter, INT:CHGTMS:CRQ:EventReceiveLastChild_TaskComplete Thank you,
Sandra -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Deepak Gmail Sent: Friday, October 09, 2015 12:16 PM To: [email protected] Subject: Re: Last Task Closing Change ** Just create another task after this (sequence) one and assign it to someone who will verify the work. Change Assignment gets disabled and Tasks take-over since multiple Assignments are now possible thru tasks. Sent from my iPhone On Oct 9, 2015, at 10:54 AM, Brittain, Mark <[email protected]> wrote: ** Hi All & TGIF When the last task is Closed, the parent Change is set to Completed if the status is Implementation in Progress. Don’t want that to happen. Is there a rule or is this just the logic that was built in? I need to turn this off. ARS 7.6.04 ITSM 7.6.04 Mark Mark Brittain Sr. OSD Systems Engineer ITILv3 Foundation, Continual Service Improvement NaviSite, Inc. – A Time Warner Cable Company [email protected] <mailto:[email protected]> Office: 315.634.9337 Mobile: 315.882.5360 <image001.gif> ________________________________ This E-mail and any of its attachments may contain Time Warner Cable proprietary information, which is privileged, confidential, or subject to copyright belonging to Time Warner Cable. This E-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this E-mail, you are hereby notified that any dissemination, distribution, copying, or action taken in relation to the contents of and attachments to this E-mail is strictly prohibited and may be unlawful. If you have received this E-mail in error, please notify the sender immediately and permanently delete the original and any copy of this E-mail and any printout. _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
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