I'm not sure why you wouldn't use phase management here or setup a close down approval... On Oct 9, 2015 1:31 PM, "Hennigan, Sandra, CTR, DSS" < [email protected]> wrote:
> Disable filter, INT:CHGTMS:CRQ:EventReceiveLastChild_TaskComplete > > Thank you, > > Sandra > > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > [email protected]] On Behalf Of Deepak Gmail > Sent: Friday, October 09, 2015 12:16 PM > To: [email protected] > Subject: Re: Last Task Closing Change > > ** > Just create another task after this (sequence) one and assign it to > someone who will verify the work. Change Assignment gets disabled and Tasks > take-over since multiple Assignments are now possible thru tasks. > > Sent from my iPhone > > On Oct 9, 2015, at 10:54 AM, Brittain, Mark <[email protected]> > wrote: > > > > ** > > Hi All & TGIF > > > > When the last task is Closed, the parent Change is set to > Completed if the status is Implementation in Progress. Don’t want that to > happen. Is there a rule or is this just the logic that was built in? I need > to turn this off. > > > > ARS 7.6.04 > > ITSM 7.6.04 > > > > Mark > > > > Mark Brittain > > Sr. OSD Systems Engineer > > ITILv3 Foundation, Continual Service Improvement > > NaviSite, Inc. – A Time Warner Cable Company > > [email protected] <mailto:[email protected]> > > Office: 315.634.9337 > > Mobile: 315.882.5360 > > <image001.gif> > > > > > ________________________________ > > > This E-mail and any of its attachments may contain Time Warner > Cable proprietary information, which is privileged, confidential, or > subject to copyright belonging to Time Warner Cable. This E-mail is > intended solely for the use of the individual or entity to which it is > addressed. If you are not the intended recipient of this E-mail, you are > hereby notified that any dissemination, distribution, copying, or action > taken in relation to the contents of and attachments to this E-mail is > strictly prohibited and may be unlawful. If you have received this E-mail > in error, please notify the sender immediately and permanently delete the > original and any copy of this E-mail and any printout. > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
