Yes we did solve it - but we did it by using companies and the support company associations.
If you want details let me know, but there are certainly ways to do it OOB. William Rentfrow wrentf...@stratacominc.com Office: 715-204-3061 or 701-232-5697x25 Cell: 715-498-5056 From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of lars.j.petters...@vattenfall.com Sent: Thursday, October 22, 2015 2:55 AM To: arslist@ARSLIST.ORG Subject: Row level access in ITSM ** Hi, we have an ARS system built ourselves, where we have implemented Row Level Access by changing permission for field 1 and using dynamic groups. This makes it possible to only allow access for users to entries that they are allowed to see. In our ITSM system, all Incidents for example can be accessed by all users. We have no possibility to use company restrictions. I wonder if anyone has been able to implement row level access in ITSM as described? If so, how did you solve it? Best regards, Lars, Vattenfall Sweden. ________________________________ No virus found in this message. Checked by AVG - www.avg.com<http://www.avg.com> Version: 2014.0.4830 / Virus Database: 4365/10845 - Release Date: 10/18/15 _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
