Hi, I have worked on row level access where company A can not see incidents of company B. To do that you have to do customization very carefully so that it doesnt break other functionality which is dependent on that. You can work with two fields , 112 and 60900 which is used for row level access. there are few workflows which sets the company permission group ids into this fields and you can have look at the logs and alter the workflow based on you need.
Regards, Jayesh On Thu, Oct 22, 2015 at 1:25 PM, <[email protected]> wrote: > ** > > Hi, we have an ARS system built ourselves, where we have implemented Row > Level Access by changing permission for field 1 and using dynamic groups. > > This makes it possible to only allow access for users to entries that they > are allowed to see. > > > > In our ITSM system, all Incidents for example can be accessed by all > users. We have no possibility to use company restrictions. > > > > I wonder if anyone has been able to implement row level access in ITSM as > described? If so, how did you solve it? > > > > Best regards, Lars, Vattenfall Sweden. > > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
