Been there, done that. We had major performance problems with FTS re-indexing for a while too. Then we were referred to the FTS Index fortifications by BMC Support.
This makes indexing MUCH more efficient and faster. It removes a bunch of indexes you don't need (for example, on join forms where the underlying forms are already indexed. Do this - you won't be sorry! Make sure you know what your custom (if any) FTS/MFS indexes are before you start though. https://communities.bmc.com/community/bmcdn/bmc_remedy_ar_system/blog/2013/08/30/the-pulse-fts-fortification William Rentfrow [email protected] Office: 715-204-3061 or 701-232-5697x25 Cell: 715-498-5056 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Jase Brandon Sent: Thursday, November 12, 2015 5:05 PM To: [email protected] Subject: Re: FTS re-indexing Issue Hi Chetan, check with BMC Support, we had a very similar issue where the FTS would never complete. I'm not near a computer and I don't remember the specifics but I remember BMC sent us a hotfix, it was for 7.6.04 SP2 I believe - hope this helps- Jase > On Nov 12, 2015, at 12:42 PM, Chetan Shinde <[email protected]> wrote: > > ** > At a customer, we have three servers in a server group. I need to configure > FTS in failover. So I did the configurations for FTS as required. > App1(Primary FTS) is termed as Indexer and had re-index checked since last > night. rest of the two servers have Indexer and Searcher disabled. I do not > see any errors related to plugin in any of the arerror.log files on all the > three servers. > I was expecting re-indexing to get over today morning since it has been > running since the last 17 hrs. > Has anybody seen this before? Any advice? > > Regards, > Chetan Shinde > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" ----- No virus found in this message. Checked by AVG - www.avg.com Version: 2014.0.4842 / Virus Database: 4447/10972 - Release Date: 11/09/15 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
