Does the server have a Max number of Items returned by GetList value set (in the Administration Console)?
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of SUBSCRIBE arslist Anonymous Sent: Tuesday, December 15, 2015 10:49 AM To: [email protected] Subject: remedy 9.0.1 - Unable to clear all records using escalation Hello! I am having issues clear records from a form using escalation. The form has 15k+ records. Every time I run the esc, it clears 7000 records and then stops. Nothing in the escalation logs. Then I run this again and this time it clears only only 3000. I tried changing the esc pool and increasing the thread. What could be the possible reason? Any idea. This is working fine on v7.6.04. Thanks! _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
