Add Field = Attachment Content = $Email$ and the *.msg plus files attached to the email will be attached to your form.
Thank you, Sandra -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of SUBSCRIBE arslist Anonymous Sent: Tuesday, December 15, 2015 12:16 PM To: [email protected] Subject: [Non-DoD Source] Create a ticket with attachments from incoming email Hello We have a custom form, A that works as an email parser. All incoming emails intended for a specific clients are recorded in it. Other client uses OOTB AR System Email Messages. Form A creates a ticket from an incoming email. How to add email attachments in the form ? How AR System Email Attachments work? Does any attachments coming in AR System Email Messages gets stored in ticket attachments field? We have a customized ticketing console. Thanks! _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
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