Hi,
I should have read some more of you questions before answering, even if my
last answer about the License Threshold Notifier was valid.
Yes, you must turn on License Tracking to get anything in the AR System
Historical License Usage Form. This is don uner Server Informatio ->
Configuration.
All our license related tools works fine on custom as well as ITSM systems.
Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13):
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
Find these products, and many free tools and utilities, at http://rrr.se.
> We are using LicMon to monitor licenses for all clients. Using this, we can
> track total# and available fixed or floating licenses. It also returns
> individual/user license details. The main purpose behind this is to get an
> alert if we need to buy more licenses for that client.
>
> To calculate this information, LicMon imports 2 forms ADM :License Monitor and
> ADM: Individual License Detail. It uses 2 perl scripts in the background that
> calculates the license information and loads it in these tables. These scripts
> uses ARSPerl module and some API calls. I am not sure from which form/table it
> is getting the data. We want to get rid of these scripts and create some
> remedy workflow that calculates similar information from the data available in
> OOTB forms like License Review or using API.
>
> I need help with
> #1 understanding the perl script and creating a remedy workflow
> #2 any other license monitoring application that does not use perl script and
> returns same type of information.
>
> I read about RRR but not sure how much similar is it with LicMon.
>
> At present, I can't see any data in AR System Historical License Usage Form.
> Is this something that needs to be turned ON?
> FYI - We are highly customized and don't use most of the OOTB ITSM modules.
>
> Thanks!
>
> _______________________________________________________________________________
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> "Where the Answers Are, and have been for 20 years"
>
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"
