Thanks Carl for pointing it out. I acknowledge the mistake..

________________________________
From: Action Request System discussion list(ARSList) <arslist@ARSLIST.ORG> on 
behalf of Carl Wilson <carlbwil...@gmail.com>
Sent: Friday, January 29, 2016 7:47 AM
To: arslist@ARSLIST.ORG
Subject: Re: Help with AIE

**

Hi Bala,



> During data exchange, field mappings between remedy & the source system will 
> be defined. Since AIE is no longer available in the latest versions, you 
> cannot see the documents .



Incorrect, all legacy documentation is still available on the docs site:



https://docs.bmc.com/docs/display/public/ac7604/PDFs



________________________________



Kind Regards,



Carl Wilson





From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of David Charters
Sent: 28 January 2016 16:26
To: arslist@ARSLIST.ORG
Subject: Re: Help with AIE



**

9.x no longer uses AIE, that is correct, however the 7.6.04 Admin Guide 
contains information about AIE. If you want me to send it to you off List just 
let me know, but you probably already have it I am guessing.



From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Bala iLink
Sent: Thursday, January 28, 2016 5:22 AM
To: arslist@ARSLIST.ORG
Subject: Re: Help with AIE



**

Mark,



You need to define the data source & data exchanges for creating AIE jobs.



During data exchange, field mappings between remedy & the source system will be 
defined. Since AIE is no longer available in the latest versions, you cannot 
see the documents .

Thanks,

Bala

________________________________

From: Action Request System discussion list(ARSList) 
<arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>> on behalf of Brittain, Mark 
<mbritt...@navisite.com<mailto:mbritt...@navisite.com>>
Sent: Friday, January 22, 2016 5:17 PM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Help with AIE



**

Hi All & TGIF,



I need to set an AIE job to get data from an external source each night and 
don't know where to start. I know what the external data is and where I want to 
put it.  I have looked at some of the AIE jobs previously set up and it's not 
jumping out at me how to get started. I did look for documentation at BMC but 
came up empty there. If anyone knows where I can find the documentation to get 
started, that would be much appreciated



ARS 7.6.04 SP5

ITSM 7.6.04 SP2



Thanks

Mark



Mark Brittain

Sr. OSD Systems Engineer

ITILv3 Foundation, Continual Service Improvement

NaviSite, Inc. - A Time Warner Cable Company

mbritt...@navisite.com<mailto:mbritt...@navisite.com>

Office: 315.634.9337

Mobile: 315.882.5360

[navsig]





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