Mark, I'd hide the original menu and add a dummy menu with the values that you'd want. Have the dummy menu push the matching value to the original menu so you don't break any OTB workflow.
Ben From: "Brittain, Mark" <[email protected]> To: [email protected], Date: 02/05/2016 08:39 AM Subject: CHG: Risk Level Question Sent by: "Action Request System discussion list(ARSList)" <[email protected]> ** HI All & TGIF On the CHG: Infrastructure Change has anyone modified the values on the Risk Level field? OTB it is Risk Level 1, 2, etc. This doesn?t mean anything to most people and I have been asked about change it to something like None, Low, etc. I am thinking that since this is a zero based selection field any workflow associated to this field or any data feeding onto this field would be not impacted so long as I didn?t delete any of the values (0-4). ARS 7.6.04 ITSM 7.6.04 Thanks and have a great weekend. Mark Mark Brittain Sr. OSD Systems Engineer ITILv3 Foundation, Continual Service Improvement NaviSite, Inc. ? A Time Warner Cable Company [email protected] Office: 315.634.9337 Mobile: 315.882.5360 This E-mail and any of its attachments may contain Time Warner Cable proprietary information, which is privileged, confidential, or subject to copyright belonging to Time Warner Cable. This E-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this E-mail, you are hereby notified that any dissemination, distribution, copying, or action taken in relation to the contents of and attachments to this E-mail is strictly prohibited and may be unlawful. If you have received this E-mail in error, please notify the sender immediately and permanently delete the original and any copy of this E-mail and any printout. _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
