Mark,

Change the Selection Values and retain the Alias Values. It will leave you with 
only modifying the selection values. No need to change the Workflows, as it 
will take care of the alias values.

Thanks,
Bala
________________________________
From: Action Request System discussion list(ARSList) <[email protected]> on 
behalf of Brittain, Mark <[email protected]>
Sent: Friday, February 5, 2016 1:39 PM
To: [email protected]
Subject: CHG: Risk Level Question

**

HI All & TGIF



On the CHG: Infrastructure Change has anyone modified the values on the Risk 
Level field? OTB it is Risk Level 1, 2, etc. This doesn't mean anything to most 
people and I have been asked about change it to something like None, Low, etc. 
I am thinking that since this is a zero based selection field any workflow 
associated to this field or any data feeding onto this field would be not 
impacted so long as I didn't delete any of the values (0-4).



ARS 7.6.04

ITSM 7.6.04



Thanks and have a great weekend.



Mark



Mark Brittain

Sr. OSD Systems Engineer

ITILv3 Foundation, Continual Service Improvement

NaviSite, Inc. - A Time Warner Cable Company

[email protected]<mailto:[email protected]>

Office: 315.634.9337

Mobile: 315.882.5360

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