So BMC Support wants us to make some changes - specifically they want us to 
bump our arserverd.conf file (under /<install dir>/ar/bin) to 10 GB for the max 
heap size.  This is the baseline recommendation for a customer our size.

Obviously we're a  larger user - two servers in the server group, thousands of 
incidents a day.

Right now the server (Linux) has 30 GB of memory but freemem shows only a few 
hundred MB free.  But then again this is Linux, so "free" memory isn't the same 
as Windows - the OS takes it and redistributes it as needed (there's some kind 
of political joke to be made in there....).

Has anyone run into this?  I'm not sure how to tell what will happen if we bump 
it. We're at 6GB Max Heap size right now.

My secondary problem is our test servers only have 8GB of memory, so there's no 
way to test this on a different environment.  I did successfully blow up the 
dev server by setting it to that thinking "Maybe it won't try to use it all".  
I was wrong...

William Rentfrow
[email protected]
Office: 715-204-3061 or 701-232-5697x25
Cell: 715-498-5056


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