Hello All, We are using AIE engine to bring data from external DB to remedy application. There will be 2 different type of data available in external DB. First is fresh new data which needs to be created in remedy application and another one is update . In case of update AIE job is not able to work properly.
We are getting below error : [Thu May 12 2016 18:04:46.7180] - <TID: 022> <ERR > AddAssetToAR: Error processing entry 1000101035, form *Form Name* AddAssetToAR: AR API returned error during ARCreateEntry rc = 2 Requested record is locked by another user, please retry. (566) During update ,system will fetch data from external DB and push it into Remedy form and then send acknowledgement back to external DB. Let me know your suggestion about this issue. Regards, Amit _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
