LJ,
I hope this isn't a stupid question, but could you clarify what you mean by "native Remedy code"? I'm familiar with Active Links, Filters, Escalations and the like, but are you referring to something more than that? Thanks! --Dustin Fawver ITS Helpdesk East Tennessee State University 423-439-4648 itsh...@etsu.edu ________________________________ From: Action Request System discussion list(ARSList) <arslist@ARSLIST.ORG> on behalf of LJ LongWing <lj.longw...@gmail.com> Sent: Wednesday, May 18, 2016 9:44 AM To: arslist@ARSLIST.ORG Subject: Re: How to locate a macro? - Remedy 9 ** Kaur, I seem to remember a button in the AL that allowed you to 'save' the macro to file....but.... Macros in Active Links have only ever worked in the user tool, which hasn't had a release since 7.6.04, and those macros have never worked on Mid-Tier, which is the only client produced and supported since 8.0....so, when you say it's not working....are you still using the 7.6.04 user tool against your 9.x server?....then it should still work....otherwise, it won't....and as far as technology is concerned...you should replace that macro functionality with native Remedy code instead of a Macro to make it work in Mid-Tier. On Wed, May 18, 2016 at 6:54 AM, Su Kaur <remedyiss...@gmail.com<mailto:remedyiss...@gmail.com>> wrote: Hello All, We have an active link with SET field actions - 'Run Macro'. How can I locate this macro? Only the macro name is there, not full path. This macro is working on 7.6 prod but not on 9.0.01 test environment. Is it located somewhere on the app server? Only thing I know is, it deletes the selected record. Thanks! Kaur _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org> "Where the Answers Are, and have been for 20 years" _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
