Hi,
ulimit -a
time(seconds) unlimited
file(blocks) unlimited
data(kbytes) 819200
stack(kbytes) 8192
memory(kbytes) unlimited
coredump(blocks)
OK might try to apply latest client for Oracle. How do I instruct Remedy ARS
6.3 to use latest Oracle client?
Best regards,
Frank
From: Mahesh Patil <[EMAIL PROTECTED]>
Reply-To: [email protected]
To: [email protected]
Subject: Re: RE : Remedy ARS 6.3 server process crash randomly
Date: Tue, 26 Dec 2006 08:50:16 -0800
Upgrade your Oracle Client version,. With 9.2.0.4 we have seen memory leak
issue, Apply the latest client (9.2.0.7) and test the issue.
Also check ulimit -a once you are facing this issue and once after
restarting this issue.
Kind Regards,
Mahesh
----- Original Message ----
From: Shibu Samuel <[EMAIL PROTECTED]>
To: [email protected]
Sent: Tuesday, December 26, 2006 6:16:43 PM
Subject: Re: RE : Remedy ARS 6.3 server process crash randomly
The Remedy Latest patch is Patch 19 for 6.3.
-----Original Message-----
From: Action Request System discussion list(ARSList) on behalf of Frex
Popo
Sent: Tue 26/12/2006 11:38 AM
To: [email protected]
Cc:
Subject: RE : Remedy ARS 6.3 server process crash randomly
** Is 14 the latest patch ... If I were you I would check the latest
patch ( I guess it cld be 15) and see what has been fixed in it :)
Frank <[EMAIL PROTECTED]> a écrit :
Recently we have upgraded our Remedy ARS from 6.0.1 to 6.3 patch
14.
Our ARS server process will randomly crashed for unknown reason.
Our Oracle database is 9.2.0.5C.
HP Unix server. HP-UX B.11.11 U 9000/800 (tb)
There are 5 applications running on this server including Remedy
ARS
We then upgraded our memory from 2GB to 10GB to address this issue
as we
thought there might be performance issue on the server due to lack
of
memory. But it did not fix this problem. Also I can see the free
memory
ran out very quickly.
I have been checking on ARSLIST and found out that there could be
Oracle
issue when Oracle that is at lower version than 9.2.0.4.
But our Oracle database is 9.2.0.5C.
Anyone got any ideas, please advice. This has became a very
serious issues
for us. Thank you
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