I would recommend adding versus modify the out of box values unless you are positive you traced all the workflow that may be using the out of box values. This could potentially break a few things. The roles are very basic terms. Some organizations I've worked with have some heart burn over using these, but for the most part they are pretty self-explanatory what they do. Usually organizations that have roles that don't fit into these buckets want to add and/or modify the roles. Take a Security Officer or Property Custodian. These are unique roles I've seen. However, both of them manage the asset, which would have the role Managed by. Security Officer manages the asset from a security standpoint and the Property custodian manages it from an inventory management standpoint. Both roles are the same, but the functions they perform under managing an asset are different. An option may be to add a function field to AST:AssetPeople. This way you could add as many functions as you want as the organization changes. Just a thought.
Brian From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of babajan baig Sent: Friday, June 10, 2016 8:52 AM To: [email protected] Subject: Renaming the OOB Asset Roles ** Hi Team, I need to rename the OOB Asset Roles (Approved by, Created by, Managed by, Used by, Supported by, Owned by). 1.Kindly confirm whether it is Customization or just configuration. 2. Kindly tell which are all the forms involved in renaming the oob asset roles. Thanks in Advance. Regards, -Babajan. _ARSlist: "Where the Answers Are" and have been for 20 years_ DISCLAIMER: The information contained in this e-mail and its attachments contain confidential information belonging to the sender, which is legally privileged. The information is intended only for the use of the recipient(s) named above. If you are not the intended recipient, you are notified that any disclosure, copying, distribution or action in reliance upon the contents of the information transmitted is strictly prohibited. If you have received this information in error, please delete it immediately. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
