I totally agree with Brian. You would be spending way too much time trying
to rename than you would with adding a new role that fits your requirement.

 

Besides even after you successfully rename assuming you found every workflow
it was referenced in etc., you'll be making any future upgrades that much
more difficult and adding another small complexity to an upgrade process
that BMC Software has been continually been trying to simplify. It is simply
not worth the trouble.

 

Joe

 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Brian Pancia
Sent: Thursday, June 16, 2016 3:39 PM
To: [email protected]
Subject: Re: Renaming the OOB Asset Roles

 

I would recommend adding versus modify the out of box values unless you are
positive you traced all the workflow that may be using the out of box
values.  This could potentially break a few things.  The roles are very
basic terms.  Some organizations I've worked with have some heart burn over
using these, but for the most part they are pretty self-explanatory what
they do.  Usually organizations that have roles that don't fit into these
buckets want to add and/or modify the roles.  Take a Security Officer or
Property Custodian.  These are unique roles I've seen.  However, both of
them manage the asset, which would have the role Managed by.  Security
Officer manages the asset from a security standpoint and the Property
custodian manages it from an inventory management standpoint.  Both roles
are the same, but the functions they perform under managing an asset are
different.  An option may be to add a function field to AST:AssetPeople.
This way you could add as many functions as you want as the organization
changes.  Just a thought.

 

Brian

 

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of babajan baig
Sent: Friday, June 10, 2016 8:52 AM
To: [email protected]
Subject: Renaming the OOB Asset Roles

 

** 

Hi Team,

 

I need to rename the OOB Asset Roles (Approved by, Created by, Managed by,
Used by, Supported by, Owned by).

 

1.Kindly confirm whether it is Customization or just configuration.

2. Kindly tell which are all the forms involved in renaming the oob asset
roles. 

 

Thanks in Advance.

 

Regards,

-Babajan. 

_ARSlist: "Where the Answers Are" and have been for 20 years_

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