I recall once someone here once shared a utility created using HTML, where
you could flush cache of as many mid-tier servers as needed, by editing the
HTML file accordingly. Thus you would just need to open that file up using
IE or any other browser, and click one button that flushes the cache instead
of having to logi in. navigate to the cache management and then flush. You
could revise the script to include all the servers you wanted to flush the
cache on so that one single press could do them all. I have used it a long
time ago when working with 20+ servers successfully.

 

Joe

 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Pierson, Shawn
Sent: Thursday, June 30, 2016 12:03 PM
To: [email protected]
Subject: Re: Remedy Scalability

 

I don't think there are hard and fast rules about it, because there are so
many variations of CPUs, whether VMs or physical servers are involved, how
you do reporting, etc.  I've been in environments with huge server groups
and mid tier servers.I have nightmares of going in and refreshing the mid
tier cache on about 25 different servers every time we changed a form or
active link (I forget why we had to do this actually, when at worst we could
have written a script to restart the processes.)

 

In my current production environment we have three app servers, two mid tier
servers, one of each for DR (which aren't in the server group but I'm
thinking about adding them just to make DR easier once I get past SQL 2014
failover issues with Remedy) and then my Smart IT/My IT infrastructure.
That being said, we designed it to be something that provides a lot of room
to grow, we've only got a few hundred people in the system at the same time
at the moment.

 

Thanks,

 

Shawn Pierson 

Remedy Developer | Energy Transfer

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Sinclair, Keith
Sent: Thursday, June 30, 2016 10:05 AM
To: [email protected]
Subject: Remedy Scalability

 

** 

Hi,

 

I need some technical expertise with Remedy's infrastructure and
scalability. We're using Linux and ARS 8.1 with Oracle 11 running on AWS
servers.

 

How scalable can Remedy truly be? Is it only limited by memory and CPU? Or
are there choke points where a second or third server needs to be added to a
server group? Is there a maximum number of users that can be on a given
system at any one time?

 

Thanks!

 

Keith Sinclair

Remedy Development

ShopperTrak Chicago, USA

O 312.676.8289

 <mailto:[email protected]> [email protected] |
shoppertrak.com

Retail Profitability, Improved.

 

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