As all things server related it could be many things but: 1. Is it the areerver process causing the utilization? If no, check antivirus or some other agent like splunk or something. If yes: 1. Run logging if you can pinpoint the time. Could be runaway escalation or scheduled report or if there is a job pulling from an external DB, slowness at the source could cause processing to slow and overflow at the AR level too.
Sent from my iPhone > On Jul 4, 2016, at 7:41 PM, Kaur <[email protected]> wrote: > > Yes, we have separated db and mid tier server. > We increased the CPU count from 4 to 8 and RAM from 16GB to 32 GB. Even when > there is no activity on the server and only 20 users are logged in, CPU > utilization is going up to 80% bringing down the remedy services. Also, > increased the java heap size in server.config file. > We are still having issues and its happening every 3rd day. > > Please suggest! > > Thanks! > Kaur > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
