As I understand it, the StatusCheck.jsp makes a few servlet calls to check
for various things.  Typically, the server is up, and the Status Check
reports it as up.  I have had scenarios where the application server was
entirely off, and was the only app server on the Mid-Tier server, and the
Status Check was reporting as 200_OK....I've also experienced where it was
NOT reporting 200_OK when the server was in fact online.  I never went into
specifics of why it was reporting the wrong status...I had my own servlet
that I used that gave me everything I needed, accurately, without fail, so
I simply used it instead.  I was using Remedy/Mid-Tier 8.1.02 when this
inconsistency was happening.

On Tue, Jul 12, 2016 at 3:13 PM, Misi Mladoniczky <[email protected]> wrote:

> Hi,
>
> Would be interesting to know what the URL actually does. Any API-call to
> the
> AR Server? Why did it return the opposite of what it was supposed to show?
>
>         Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
>
> Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13):
> * RRR|License - Not enough Remedy licenses? Save money by optimizing.
> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
> Find these products, and many free tools and utilities, at http://rrr.se.
>
> > I have had personal experience where that URL both showed the service as
> up
> > when it wasn't, and down when it wasn't....so, I personally don't trust
> > that particular url.
> >
> > On Tue, Jul 12, 2016 at 1:59 PM, William Rentfrow <
> > [email protected]> wrote:
> >
> >> You can run the back door monitor on the web:
> >>
> >> The URL is http://yourUrl/arsys/samples/StatusCheck.jsp
> >>
> >> If all is well it returns a very basic page that says: 200_OK
> >>
> >> Anything else, you have problems.
> >>
> >> William Rentfrow
> >> [email protected]
> >> Office: 715-204-3061 or 701-232-5697x25
> >> Cell: 715-498-5056
> >>
> >> -----Original Message-----
> >> From: Action Request System discussion list(ARSList) [mailto:
> >> [email protected]] On Behalf Of Jaffer Mahsoob
> >> Sent: Monday, July 11, 2016 5:02 PM
> >> To: [email protected]
> >> Subject: Re: Load balancing
> >>
> >> Hey Mark, here's what I've done before...  I used the mid-tier sample
> >> script to check if a specific server is responding to requests, then set
> >> the netscaller to use the script URL to check the servers, it responds
> with
> >> a 200(OK) if the server responds, if not then disable the port redirect
> >> until it comes back up...  It works on Cisco, should be identical
> >> functionality on Netscaller....  If you need me to send it to you, let
> me
> >> know, you know where to find me...
> >>
> >>
> >> -Jaffer
> >>
> >>
> >>
> _______________________________________________________________________________
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> >>
> >>
> >>
> _______________________________________________________________________________
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> >>
> >
> >
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>
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