Have you looked at Fiddler? It may be able to provide some of the answers you are looking for.
http://www.telerik.com/fiddler On Wed, Aug 10, 2016 at 7:34 AM, shashidhar M S <[email protected]> wrote: > Hello Experts, > > We have a situation where we have to monitor the response time for certain > test cases in Remedy. We have Dynatrace as the monitoring tool. However, we > are not able to find out the actions performed on a ticket as it all > happens on a Landing console without changing the URL. > > As part of this, we would like to know how does an update operation > happens from Landing console when a ticket is updated. In other words, how > does the data be updated to the DB when something is changed on a ticket. > Will it run a backend HTML code or call a script? > > Thanks you in advance. Thanks > > Regards, > Shashi > > ____________________________________________________________ > ___________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > -- Brian Gillock _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

