Have you looked at Fiddler?  It may be able to provide some of the answers
you are looking for.

http://www.telerik.com/fiddler


On Wed, Aug 10, 2016 at 7:34 AM, shashidhar M S <[email protected]>
wrote:

> Hello Experts,
>
> We have a situation where we have to monitor the response time for certain
> test cases in Remedy. We have Dynatrace as the monitoring tool. However, we
> are not able to find out the actions performed on a ticket as it all
> happens on a Landing console without changing the URL.
>
> As part of this, we would like to know how does an update operation
> happens from Landing console when a ticket is updated. In other words, how
> does the data be updated to the DB when something is changed on a ticket.
> Will it run a backend HTML code or call a script?
>
> Thanks you in advance. Thanks
>
> Regards,
> Shashi
>
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-- 
Brian Gillock

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