Check out Bomgar. https://www.bomgar.com/docs/remote-support/videos/bmc-remedy.htm
On Wed, Nov 2, 2016 at 9:28 AM Stone, Brian <[email protected]> wrote: > What is it about VA that is troublesome? We've had it in place for 3 > years + on 7.6.04 - rock solid, and have it on 9.1 pre-prod with no issues. > ________________________________________ > From: Action Request System discussion list(ARSList) [[email protected]] > on behalf of Scott Philben [[email protected]] > Sent: Wednesday, November 02, 2016 9:01 AM > To: [email protected] > Subject: So we can use this now, right? > > Let's chat about Chat. > > We have a 9.0 implementation coming up soon (fingers crossed) and are > looking for Chat functionality between customers and Service Desk people. > We do not and will not be using MyIT so we will have to get something else > integrated into ITSM. > > Does anyone know of anything (don't say BMC Virtual Chat) that will > integrate easily and cheaply? > > Thanks. > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
