Suzie, I am currently running a Dev enviroment on Microsoft's Virtual PC. Setup and operation or ARS is no different in the virtual side than it is on the production. The plus side to this is that virtual operation allows for me to quickly mirror an entire server for a baseline so that I can retry any operation as many times as needed. Additionally the virtual environment allows me to have an undo function which will reset the virtual server back to the state that it was in when it was started. The virtual environment allows me to test patches (OS or BMC) software updates or new version installations without the complication of dedicated hardware and hours or days reloading a server so that I can try an upgrade again if there is a problem or failure. If I have to contact BMC technical support the virtual environment is treated as a physical environment and I have not had any complications as a result. The one area you may have to watch out for is if you are running any hardware which ARS must interface with which is not supported in the virtual environment. My largest problem in this area is USB devices since Microsoft's Virtual PC does not recognize USB devices on the host system. I have to use a USB -> LPT redirect on the host system for printer services since my printer is a USB printer. You will need to license your development environment if you want it to match your production, specially if you are running any of the ITSM solutions provided by BMC. Additionally you would need licenses for any other software that will be running on your virtual development servers, such as Crystal Enterprise.
Other than the license concerns and the noted hardward issue I have not had any problems with running in a virtual environment. I have been running a development environment on a Dell Optiplex 820 with 2 gig of ram and a 200 gig HD for the last year an a half with no major problems or concerns. Please feel free to email me off list if you have other questions about my specific setup. Thanks, Dave Fincher [EMAIL PROTECTED] -----Original Message----- From: [EMAIL PROTECTED] To: [email protected] Sent: Tue, 2 Jan 2007 10:57 AM Subject: ARS - Virtual vs. Physical Environment Setup .AOLPlainTextBody { margin: 0px; font-family: Tahoma, Verdana, Arial, Sans-Serif; font-size: 12px; color: #000; background-color: #fff; } .AOLPlainTextBody pre { font-size: 9pt; } .AOLInlineAttachment { margin: 10px; } .AOLAttachmentHeader { font: 11px arial; border: 1px solid #7DA8D4; background: #F9F9F9; } .AOLAttachmentHeader .Title { font: 11px arial; background: #B5DDFA; padding: 3px 3px 3px 3px; } .AOLAttachmentHeader .FieldLabel { font: 11px arial; color: #000000; padding: 1px 10px 1px 9px; background: #F9F9F9; } .AOLAttachmentHeader .FieldValue { font: 11px arial; color: #000000; background: #F9F9F9; } .AOLAttachmentHeader a, .AOLImage a { color: #2864B4; text-decoration: none; } .AOLAttachmentHeader a:hover, .AOLImage a:hover { color: #2864B4; text-decoration: underline; } body { background-color: white; font-family: "Verdana"; font-size: 10pt; border: 0px; } p { margin: 0px; padding: 0px; } img.managedImg { width: 0px; height: 0px; } img.placeholder { width: 275px; height: 206px; background: #F4F4F4 center center no-repeat; border: 1px solid #DADAD6 !important; } Hello ARSlist Members, I hope everyone had a wonderful holiday! We recently purchased the Remedy AR System 7.0 product and are in the planning phase of the project. Our classes are scheduled to begin at the end of January, but we are eager to find out more information on the product. Specifically, if possible, Iâm looking for the following information: - What functionality differences (or limitations) are there between the ARS 7.0 set up in a virtual environment versus physical environment? (the reason I ask this is because we plan to set up our Dev and Test environments on virtual machines) - What installation and configuration procedure differences are there between settings up ARS 7.0 in a virtual environment versus physical environment? - Is there any other information you can share on ARS 7.0 in a virtual environment vs. physical environment? In addition, a few questions to help us with implementation planning: - How long did the whole implementation take? - Were there unexpected difficulties? Things I should watch out for? - What about post implementation, any unforeseen problems with the system? Performance issues? Thanks in advance! Susie _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" __________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"

