We already have following parameters set jvm.option.17=-XX:+UseConcMarkSweepGC jvm.option.18=-XX:+UseParNewGC
Most of our users are still using Remedy User tool version 7.6. Could that be the culprit? Thanks! Kaur _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

