Along with Java settings (Heap, GC, etc.) please check your min and max thread settings and make sure both are set to MAX.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Su Kaur Sent: Friday, November 11, 2016 10:12 AM To: [email protected] Subject: Re: Remedy 9.0.01 - CPU issue We already have following parameters set jvm.option.17=-XX:+UseConcMarkSweepGC jvm.option.18=-XX:+UseParNewGC Most of our users are still using Remedy User tool version 7.6. Could that be the culprit? Thanks! Kaur _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

