Hi,
We are using *BMC Remedy – 9.1*, have extracted adapter through AZExtraction.bat successfully. Post extraction while configuring adapter on ‘Identity Request Management - Adapter Configuration’ page, we are not able to find any of button is active as below *Add Company - Site Configuration* *Update Company - Site Configuration* *Delete Company - Site Configuration* *Configure Parameters* Only ‘close’ and ‘Reload Configuration’ button are active but with ‘Reload Configuration’ we are getting an error posted in a screenshot below. *Please could you suggest steps to resolve this issue and how we can proceed further for IRM.* With Regards Bhalchandra _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

