I had to work with BMC Support on the same issue. They provided an updated AZExtraction.bat file.
Thanks, Mahesh On Mon, Jan 9, 2017 at 4:35 AM, Bhalchandra Deshmukh <[email protected]> wrote: > ** > Hi, > Can somebody please suggest steps to resolve this issue ? > > With Regards > Bhalchandra > > On Wed, Jan 4, 2017 at 4:41 PM, Bhalchandra Deshmukh < > [email protected]> wrote: > >> >> >> Hi, >> >> >> >> We are using *BMC Remedy – 9.1*, have extracted adapter through >> AZExtraction.bat successfully. >> >> >> >> Post extraction while configuring adapter on ‘Identity Request >> Management - Adapter Configuration’ page, we are not able to find any of >> button is active as below >> >> >> >> >> >> *Add Company - Site Configuration* >> >> *Update Company - Site Configuration* >> >> *Delete Company - Site Configuration* >> >> *Configure Parameters* >> >> >> >> Only ‘close’ and ‘Reload Configuration’ button are active but with >> ‘Reload Configuration’ we are getting an error posted in a screenshot below. >> >> >> >> >> >> *Please could you suggest steps to resolve this issue and how we can >> proceed further for IRM.* >> >> >> With Regards >> Bhalchandra >> >> >> >> > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
