Hi Listers,,
Please have a look at my idea in communities and vote it up if you agree - https://communities.bmc.com/ideas/14820
In the workbooks Change_Process_Setup.xlsx and Task_Process_Setup.xlsx there is no way to import sequence relationships. I've implemented Task Management at numerous companies and they always want to sequence the tasks, not build a flow. Flow building is reserved for SRM. I know that in reality a flow is built behind the scenes but that should be done by workflow not the tedious job of do it your self.
The closest thing I have today for Parent to Task is the TMS_LoadAssocationTemplate tab. It allows me to related the tasks to the parent task group or change but the sequence for everything is 1 and then workflow automatically sets it to the next higher sequence based on the order it was loaded, not on the order you are used to in the App Admin Console where you can specify multiple tasks with the same order (simultaneous activation) besides specifying the order so things get done in the right order. If you are loading hundreds of parent/child relationships that leaves you with a large manual job to go fix the sequences.
BMC's recommendation is to utilize standard type and define the flow in the flows tab of UDM. That is time prohibitive if you have hundreds of tasks and leads to a support nightmare for editing and using if the customer has always used sequence.
Phase is another issue. We utilize phase management in Change. This information seems to be stored in in TMS:SummaryData. Plus there is a hidden value that must be set in the Change Template. The load doesn't even begin to address the phase in which the task should be associated. It appears the load could possibly be altered to load to information to TMS:AssociationTemplate and TMS:SummaryDataTemplate if there was workflow on the load form to pull in all the appropriate GUIDs. This should be a small fix to implement that would produce big results for those creating hundreds of parent child associations.
Kelly Deaver
[email protected] (Business mail)
[email protected] (Business mail)
[email protected] (arslist mail)
_ARSlist: "Where the Answers Are" and have been for 20 years_
